Randem Systems - Your Installation Specialist


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Installation Building
 
Rates start at $50.00 for each Windows Version

        We can create installations for your applications that will install correctly on your selected target system. If your application does not follow Windows standard installation locations we can tell you how to make that happen and why it should happen. We can even give you source code that can show you how it is done. You application will install correctly in a corporate environment. All we need from you to start are the following:
  1. VBP, VBG or VBPROG File (There is no code in these files).
  2. EXE file for the project.
  3. Any third party dll/ocx/exe for your project.
  4. Any third party installations (if needed).
Once we start we will be able to tell you what we are missing to complete your installation.
 

Product Testing

 
Rates start at $75.00 for each application per Windows Version
        
        We will follow your written instructions and let you know if they match your software and if they need to be modified. We will test basic functions depending on the complexity of your program to see if they perform as your documentation states. Also we will attempt to break your program by doing dumb user things.

        Most company's products do not get the kind of testing that needs to be done, ending with a product that is plagued with problems that should have never gotten out of the door. We have seen this all too often, that is why we offer this service.

        We will test your installation procedures and find if it has flaws that can keep customers away. Do you know the most common reason for lost sales is that the product does not install correctly? Most customers computers are never up-to-date with the latest SP's and updates. This can lead to you software not installing correctly and the customer will not call tech support or even bother with your product from this point on. This side is all to often forgotten by the companies' that have to get the product out the door. Don't forget that it is the customer that doesn't need to have problems with your software.

        Just because your software works in your development environment doesn't mean that it will work in other environments. You need to know this BEFORE your software goes out the door. You will never hear from 90% of the people who try your software and if they have problems you may never know it.


        There are several reasons for bad installations and incorrect software testing:

   1. Internal politics may hurt your product because no one want to admit there is a problem or are too pressured to see it at all.

   2. Personnel do not really understand what is expected of the software.

   3.
Personnel’s expertise is not in this area.

   4. Testing takes time and sometimes the people closest to the situation may take shortcuts to keep things on schedule.

    * We will give you unbiased opinions on how your software installs and runs in real world situations.

    * Installation problems are number one for customer dis-satifaction. Installations are our specialty and we will make sure you don't have problems in that area.

    * Product help and manuals are the second most problem for customers for the help is not written in a clear understandable fashion.

    * Test the product to see the little quirks and to make sure it does what your product claims it does.

        Surely you want to see the problems before the customer does or at least have a clear intelligent answer to why it does not work the way the customer expected.

        Let us test your product and give you a products review from the customer and the technical side. We know what works and how it is supposed to work. A package that does not install properly can not be considered for purchase by the customer. So give us a call or send us an email and we can help you gain greater sales.