| Author |
Message |
    
Bryan Kerr (Unregistered Guest)
Unregistered guest
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, September 22, 2005 - 03:59 am: | 
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I just installed the product yesterday to try out before purchase for our Hospital. I get the following message when logging in: "The changes you requested to the table were not successful because they would create duplicate values in the index, primary key or relationship. Change the data in the field or fields that contain duplicate data, remove the index, or redefine the index to permit duplicate entries and try again. GetuserID()" I hit ok to the message it take me into SVC. I think get the full menu bar for a split second and then everything goes away except for File, Configure and Help. I then get a not connected message in the header. I did not do anything to the tables. I loaded the auto installer with the updated Jet 4.0 etc. Can you help figure this out so I can start using the product to test version contol? |
admin
Board Administrator
Username: admin
Post Number: 310
Registered: 02-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, September 22, 2005 - 07:05 am: |
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Bryan Kerr,
Sorry you are having trouble with your installation. There are a few questions we need answers to:
What OS are you using?
How did you attempt the login (user name)?
What database are you attempting to use?
Did you attempt to configure the database with the configure menu option?
SVC 4.0 is available on the web at http://www.randem.com/svc.html |
brykerr
New member
Username: brykerr
Post Number: 1
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, September 22, 2005 - 08:59 am: |
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I am using Win2K. I logged in with the default Admin. I never had a chance to configure security as that menu option went away. I was attempting to use the Access database SVC 3.2.0 - Jet 4.0.mdb. No I did not attempt to configure as I was not sure how. |
admin
Board Administrator
Username: admin
Post Number: 311
Registered: 02-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, September 22, 2005 - 09:04 am: |
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bryker,
Please use version 4.0 as 3.2 is outdated. Then we can take it from there. |
brykerr
New member
Username: brykerr
Post Number: 2
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, September 22, 2005 - 09:13 am: |
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When I hit the link for 4.0 it comes up "page not found". I was able to download the .pdf file, but not the app. |
admin
Board Administrator
Username: admin
Post Number: 312
Registered: 02-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, September 22, 2005 - 09:27 am: |
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brykerr,
File had the wrong extention. The new file is still uploading. Try in fifteen minutes.
Thanks |
brykerr
New member
Username: brykerr
Post Number: 3
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, September 22, 2005 - 10:09 am: |
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Ok I downloaded the new 4.0 version and it installed correctly. Thanks.
However when I check-out a file I get a runtime error 30009 invalid row |
admin
Board Administrator
Username: admin
Post Number: 313
Registered: 02-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, September 22, 2005 - 10:12 am: |
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brykerr,
Do you get that error when you check-out any file or only a certain file? |
brykerr
New member
Username: brykerr
Post Number: 4
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, September 22, 2005 - 10:18 am: |
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I get this with any file and then it closes SVC. It is a .mpp file. I tried with a .doc file and did same. |
admin
Board Administrator
Username: admin
Post Number: 314
Registered: 02-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, September 22, 2005 - 10:31 am: |
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brykerr,
Cannot duplicate the error you get. Could you provide me with more info in order to help create this error?
Is your Win2K system up-to-date with SP's and patches?
Did you install the OS Updater?
You obviously checked in files, could you give me an example or better yet the database you are using?
Post it here and I will check to see if there is a problem with the database or your installation.
Mahalo |
brykerr
New member
Username: brykerr
Post Number: 5
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, September 22, 2005 - 10:39 am: |
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Yes my Win2K is up-to-date. I have it set-up to auto receive updates from MS. I installed the full 4.0 version with the OS updater. I have attached the db for you |
admin
Board Administrator
Username: admin
Post Number: 315
Registered: 02-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, September 22, 2005 - 11:02 am: |
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brykerr,
Try this file. To download, right click on item and select 'Save As'. Change the extention to zip and save.
Let me know if you have any other problems.
Mahalo
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brykerr
New member
Username: brykerr
Post Number: 6
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, September 26, 2005 - 04:59 am: |
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Seem to be working fine since I dowloaded the zip you posted. |
brykerr
New member
Username: brykerr
Post Number: 7
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, September 26, 2005 - 09:03 am: |
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More issues with check-in. This afternoon I tried to check-in a new document and I get a "Run time error #76 Path not found" |
admin
Board Administrator
Username: admin
Post Number: 316
Registered: 02-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, September 26, 2005 - 09:11 am: |
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brykerr,
Could you post the database and the file you wanted to check in. I will take a look. Is this a file that is already in the database, an new file, folder?
Thanks |
brykerr
New member
Username: brykerr
Post Number: 8
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, September 26, 2005 - 09:19 am: |
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This is a new file. I added new project (Epic Rx Scripts), then went to Operations to check-in file, it immediately gives me the the run-time error. I tried old files as well. I will post for you. |
admin
Board Administrator
Username: admin
Post Number: 317
Registered: 02-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, September 26, 2005 - 09:36 am: |
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brykerr,
I got no error on importing the file. What is your folder structure where the file resides? Is it a protected folder?
Any info you can give me will help.
9/26/2005 9:34:30 AM Transaction Processing Active
9/26/2005 9:34:30 AM Check-In of Project - 00004 1.0.0 Epic Rx Scripts - Start: 9/26/2005 9:34:30 AM
9/26/2005 9:34:30 AM File name changed from SVC 3.2.0 - Jet 4.0.mdb to svc 3.2.0 - jet 4.0
9/26/2005 9:34:30 AM Checking In - c:\work\brykerr\svc 3.2.0 - jet 4.0.mdb - 2232320
9/26/2005 9:34:31 AM File name changed from TCH Test Script Template v1.xls to tch test script template v1
9/26/2005 9:34:31 AM Checking In - c:\work\brykerr\tch test script template v1.xls - 44544
9/26/2005 9:34:31 AM Check-In of Project - 00004 1.0.0 Epic Rx Scripts - Stop: 9/26/2005 9:34:31 AM
9/26/2005 9:34:31 AM Folders: 1 2.2 MB - Checked In: 2 - Skipped: 0 - Elapsed Time: 00:00:01 |
brykerr
New member
Username: brykerr
Post Number: 9
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, September 26, 2005 - 11:14 am: |
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I only get as far as hitting check-in, I never get a chance to even pick the file. As soon as I click on check-in, I get a run-time error, I click OK and it boots me out of SVC. The files are stored on my hard drive at this time and the folder is not protected. Should I just uninstall and then reinstall, maybe some pointers got out of whack some how? |
admin
Board Administrator
Username: admin
Post Number: 318
Registered: 02-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, September 26, 2005 - 11:29 am: |
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brykerr,
this sounds more like a computer problem. Since this was working before, have you removed or added programs to your computer?
Also look in the SVC.ini file and see what the parameter "GblImportDir" is set to. This could be the source of the problem. |
admin
Board Administrator
Username: admin
Post Number: 319
Registered: 02-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, September 26, 2005 - 11:35 am: |
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brykerr,
This will solve that issue. It's seems you may have removed or changed a folder name that you were importing from and SVC is looking for it.
Mahalo |
brykerr
New member
Username: brykerr
Post Number: 10
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, September 26, 2005 - 11:38 am: |
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The SVC.ini was the problem. I changed the setting on the parameter GblImportDir and it works now. The only programs I added were the updated SVC.exe you posted above. So not sure if that did anything. Anyway, works good now. Thanks! |
admin
Board Administrator
Username: admin
Post Number: 320
Registered: 02-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, September 26, 2005 - 11:44 am: |
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brykerr,
No, Was the folder you were importing from available or was the the folder renamed? |
brykerr
Junior Member
Username: brykerr
Post Number: 11
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, September 26, 2005 - 11:53 am: |
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The folder was available and the name had not been changed. The .ini orginally read: GblImportDir=d:\my documents\epic\tch\testing\timeline
I changed to: GblImportDir=d:\my documents\epic\tch\testing
It now works fine. |
admin
Board Administrator
Username: admin
Post Number: 321
Registered: 02-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, September 26, 2005 - 12:00 pm: |
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brykerr,
OK, so the folder "d:\my documents\epic\tch\testing\timeline" did not exist anymore?
This is what SVC complained about. The new exe takes this into consideration. |
brykerr
Junior Member
Username: brykerr
Post Number: 12
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, September 26, 2005 - 12:49 pm: |
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No the folder was still there, not sure why SVC did not like it. Once I removed the \timeline I was able to go into \testing and then to \timeline and checkin with no problem. |
brykerr
Junior Member
Username: brykerr
Post Number: 13
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, October 05, 2005 - 09:24 am: |
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When I check out a file from SVC it wipes out all the data that was in the file. I have attached one of the files that I checked in and then what it looked like when I checked it out. |
admin
Board Administrator
Username: admin
Post Number: 358
Registered: 02-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, October 05, 2005 - 09:46 am: |
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brykerr,
Not sure of what you mean. Both these files are exactly the same. They both have data in the Excel worksheet.
The only difference in the files is that one has an xls extention and the other one doesn't. Excel wont open the file properly wothout that extention. |
brykerr
Junior Member
Username: brykerr
Post Number: 14
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, October 05, 2005 - 09:57 am: |
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Well when I open the file in Excel the data is gone. The tab is marked correctly, but data is not there. I went back and deleted the file .xls with 0kb and then added the .xls extension to the file I sent you and was able to see the data. For some reason when I checkout the file it gives me a file with no extension that appears to have the data and the an Excel file with the same name, but 0kb. |
admin
Board Administrator
Username: admin
Post Number: 359
Registered: 02-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, October 05, 2005 - 10:09 am: |
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brykerr,
Is it possible for you to zip and upload your database? Otherwise I will take the file you sent me an see if I can duplicate. |
brykerr
Junior Member
Username: brykerr
Post Number: 15
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, October 05, 2005 - 10:16 am: |
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Hi,
Yes I have zipped up the DB for you. |
admin
Board Administrator
Username: admin
Post Number: 360
Registered: 02-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, October 05, 2005 - 11:21 am: |
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brykerr,
Here is the fix to that problem. SVC Update - svc.zip
SVC.zip (412.4 k) |
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brykerr
Junior Member
Username: brykerr
Post Number: 16
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, October 05, 2005 - 12:09 pm: |
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Admin,
That did the trick. Thanks so much! |
brykerr
Junior Member
Username: brykerr
Post Number: 17
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, October 12, 2005 - 05:04 am: |
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Hi can I get a key or something to update my trial period for another week? I need one more staff member to look at this once I have it set-up. |
admin
Board Administrator
Username: admin
Post Number: 371
Registered: 02-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, October 12, 2005 - 09:09 am: |
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bryker,
If you install the latest version. This would be possible. On the version that you have it would be impossible.
The lastest version is 5.0.5. Let me know when you have done this and if it ask for a key I will email you a key for another week. |
brykerr
Junior Member
Username: brykerr
Post Number: 18
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, October 12, 2005 - 09:23 am: |
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Where can I get the latest version 5.0.5? All I see on the site is 4.0 |
brykerr
Junior Member
Username: brykerr
Post Number: 19
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, October 12, 2005 - 09:34 am: |
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I found the 5.0.5, but I am using SVC, how does these work together. |
admin
Board Administrator
Username: admin
Post Number: 372
Registered: 02-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, October 12, 2005 - 10:03 am: |
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Sorry, I meant the latest version of SVC 4.0 Build 4. I've been answering to many InnoScript questions. |
brykerr
Junior Member
Username: brykerr
Post Number: 20
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, October 12, 2005 - 10:06 am: |
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Ok, I have the latest SVC build. |
admin
Board Administrator
Username: admin
Post Number: 373
Registered: 02-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, October 12, 2005 - 12:23 pm: |
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brykerr,
OK, It should be working for you is it not? If not then what is happening? Details Please. |
brykerr
Member
Username: brykerr
Post Number: 21
Registered: 09-2005
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, October 12, 2005 - 12:26 pm: |
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Yes, I got it working now. I just had to adjust security and the .ini file. Thanks!! |
gajmp
New member
Username: gajmp
Post Number: 1
Registered: 06-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, June 21, 2006 - 08:22 pm: |
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Hi,
I download SVC4.0.9 and try to install the same. But its giving the attached error msg. Pls let me know how to solve this  |
randem
Moderator
Username: randem
Post Number: 53
Registered: 04-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Wednesday, June 21, 2006 - 09:25 pm: |
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Aloha gajmp,
You should have really started a new thread with this. Especially since this thread is about version 3.2.0 and you are using 4.0.9.
You are not providing any information at all on what is happening, on what OS you are using, if you installed the AutoOSUpdater first, if your computer is up-to-date, if you have the minimum requirements fullfiled, are you an administrator...
We would need some information to help you with this problem. |
SVC - General Questions, Report Bugs, Problems etc... 
SVC 4.0 Build 1
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