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Randem Systems Support Board * InnoScript - General Questions, Report Bugs, Problems etc... * Runtime error '6' on program startup < Previous Next >

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enveetee
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Posted on Sunday, December 04, 2005 - 12:09 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Have to kill app with Task Manager

Any ideas?

5.1
Build 1
Trial
XP SP2
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admin
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Posted on Sunday, December 04, 2005 - 12:12 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

enveetee,

Could you provide more information on what happens. Does the app work properly but you cannot exit? Etc...
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enveetee
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Posted on Sunday, December 04, 2005 - 12:36 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Thanks for the help...

I have downloaded and unzipped InnoScript.ZIP and copied the contents to my InnoScript directory (Over writing innoscript.exe - was this correct)

When I run innoscript I now get:

'Run-time error '430'
Class does not suppor Automation or does not support expected interface.

Nigel
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enveetee
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Posted on Sunday, December 04, 2005 - 12:57 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Still get the same error;

I copied the contents of InnoScript.zip to my folder (overwriting innoscript.exe and the dll)

I also registered the dll with regsvr32 - was this right?
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admin
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Posted on Sunday, December 04, 2005 - 01:02 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Yes, That is correct. What was the outcome? Check to make sure you actually over wrote the files check the dates and times.

Did you put the dll in the system folder?
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Posted on Sunday, December 04, 2005 - 01:10 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Same error 430.

Do I put the DLL in the system or system32 folder?

Nigel
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admin
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Posted on Sunday, December 04, 2005 - 01:15 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

The same location as the present one. It should be in the system32 folder. Then re-register it.
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admin
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Posted on Sunday, December 04, 2005 - 01:17 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

If this does not work, Download and install the current updated version.
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Posted on Sunday, December 04, 2005 - 01:20 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Thanks for helping me out on this one, I know it's late at your end...

Unregistered the dll and copied it to the Windows\System32 folder and re registered it.

Now get:
Run-time error '429' ActiveX component can't create object.
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admin
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Posted on Sunday, December 04, 2005 - 01:23 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Download and install the current version. Uninstall the one you have installed already. This should solve your problem.
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Posted on Sunday, December 04, 2005 - 01:25 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Have downloaded 5.2 build 2 and get the same error:

Runtime error 6 overflow

This happens when I launch the application, I get the MDI form and a captionless form with 'Loading please wait...' then the error.

I cannot run it again until I've killed the app in Windows Task Manager

Nigel
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admin
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Posted on Sunday, December 04, 2005 - 01:27 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Aloha Nigel,

Did you ever run the other file and get the trace logs?
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Posted on Sunday, December 04, 2005 - 01:30 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

No I could not run the trace file application, I kept getting the 429 and 430 errors

I've uninstalled the complete all, unregistered all the dlls and am about to reboot and install 5.2.

Standby Captn....
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Posted on Sunday, December 04, 2005 - 01:38 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

OK, Reinstalled application and now back to:

Run-Time Error '6'

Over to you...

Nigel
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admin
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Posted on Sunday, December 04, 2005 - 01:38 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Did you change the ini file to read Trace=True then run InnoScript. Then send zip and upload the log files from the logs folder.
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Posted on Sunday, December 04, 2005 - 01:41 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

No I have not set the Trace=True in the ini file,

As I keep stating, I cannot run the contents of the zip file you sent me (both by Email and on this forum link) - keep getting errors 429 and 430

Nigel
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admin
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Posted on Sunday, December 04, 2005 - 01:44 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Do this with the current version you just installed.
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Posted on Sunday, December 04, 2005 - 01:49 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

OK, Lets be clear about this...
You want me to unzip the InnoScript-564.zip file and overwrite my current innoscript.exe file, then copy the dll to my system folder and register it?

Please confirm windows\system or windows\system32

Nigel
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admin
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Posted on Sunday, December 04, 2005 - 01:51 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

No, Just change the ini file and run the current version. Then send me the logs.
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Posted on Sunday, December 04, 2005 - 01:59 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

The ini file has Trace=true

I get the same problem on launch runtime 6

Nigel
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admin
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Posted on Sunday, December 04, 2005 - 01:59 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Thats why I want the logs...

(Message edited by admin on December 04, 2005)
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Posted on Sunday, December 04, 2005 - 02:04 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

There is a mis understanding here...

How do I produce the logs if the program does not run?
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admin
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Posted on Sunday, December 04, 2005 - 02:06 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Did you check to see if the logs were there? And put True in upper case.

(Message edited by admin on December 04, 2005)
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Posted on Sunday, December 04, 2005 - 02:10 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

No log files produced.

There are no new files in the
C:\Program Files\Randem Systems\InnoScript\InnoScript 5.2 or sub directories...

Looking difficult this one...
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admin
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Posted on Sunday, December 04, 2005 - 02:14 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Zip and post your InnoScript.ini file.
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Posted on Sunday, December 04, 2005 - 02:16 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Contents of ini file...
[InnoScript]

VB6Dir1=C:\Program Files\Randem Systems\InnoScript\InnoScript 5.2\VB 6 Redist Files\
VB6Dir2=C:\Program Files\Randem Systems\InnoScript\InnoScript 5.2\VB 5 Redist Files\
Trace=true
Error=True
FormColor=12632064
RTFColor=12632256
Debug=True
Log=True

[Errors]

ErrorNo=0

[BScreen]

Left=990
Top=1305
Width=14805
Height=8220
WindowState=2

[Projects]

RecentProjectMax=10
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admin
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Posted on Sunday, December 04, 2005 - 02:19 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Capitalize the first character of True in Trace=True as in my example.
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Posted on Sunday, December 04, 2005 - 02:43 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Here's the log file...
application/octet-streamLog File
innoscriptTrace.log (0.8 k)
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admin
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Posted on Sunday, December 04, 2005 - 02:45 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Could you please zip it then repost it?
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Posted on Sunday, December 04, 2005 - 02:53 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Here it is zipped...
application/x-zip-compressedZip file
innoscriptTrace.zip (0.4 k)
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admin
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Posted on Sunday, December 04, 2005 - 03:10 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Ok, it seems to be having a problem with your regisrty. I will look into it and send you another exe when I think I have something.

Do you have administrative rights to your machine?
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Posted on Sunday, December 04, 2005 - 03:15 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Yup full admin rights.

Must admit, that although this is turning into a bit of a nightmare, we are mightly impressed with your support. Our motto is 'Things go wrong, it's how you deal with them which counts'

Nigel
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admin
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Posted on Sunday, December 04, 2005 - 03:52 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Nigel,

Try this file and return the log to me.

Thanks
application/zipTrace
InnoScript.zip (188.0 k)
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Posted on Sunday, December 04, 2005 - 06:23 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Same error I'm afraid...
application/x-zip-compressed
innoscriptTrace.zip (0.4 k)
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admin
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Posted on Sunday, December 04, 2005 - 10:56 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

I realize that it would be the same error. We are attempting to find where the error happens and what causes it on your computer then we can fix it. Try this file and return the logs.

Thanks for your help.

application/zip
InnoScript.zip (188.5 k)
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Posted on Sunday, December 04, 2005 - 11:05 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Got further this time!

Two errors, one about an overflow and another about ipodservice but the programe then appeard to run

Log attached
application/x-zip-compressedLog
innoscriptTrace.zip (0.5 k)
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admin
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Posted on Sunday, December 04, 2005 - 11:22 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Ok we are narrowing it down. I will get back to you as soon as we have a fix for this issue.
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admin
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Posted on Sunday, December 04, 2005 - 08:03 pm:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Ok, Run this file. I believe I have found the cause. Let me know. Send me the logs.
application/zip
InnoScript.zip (188.3 k)
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Posted on Sunday, December 04, 2005 - 10:22 pm:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Seems to load without problems...
application/x-zip-compressedLog file
innoscriptTrace.zip (0.8 k)
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admin
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Posted on Monday, December 05, 2005 - 07:25 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Is it working OK?

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