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enveetee New member Username: enveetee
Post Number: 1 Registered: 12-2005
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 12:09 am: |
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Have to kill app with Task Manager Any ideas? 5.1 Build 1 Trial XP SP2 |
   
admin Board Administrator Username: admin
Post Number: 382 Registered: 02-2004
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 12:12 am: |
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enveetee, Could you provide more information on what happens. Does the app work properly but you cannot exit? Etc... |
   
enveetee New member Username: enveetee
Post Number: 2 Registered: 12-2005
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 12:36 am: |
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Thanks for the help... I have downloaded and unzipped InnoScript.ZIP and copied the contents to my InnoScript directory (Over writing innoscript.exe - was this correct) When I run innoscript I now get: 'Run-time error '430' Class does not suppor Automation or does not support expected interface. Nigel |
   
enveetee New member Username: enveetee
Post Number: 3 Registered: 12-2005
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 12:57 am: |
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Still get the same error; I copied the contents of InnoScript.zip to my folder (overwriting innoscript.exe and the dll) I also registered the dll with regsvr32 - was this right? |
   
admin Board Administrator Username: admin
Post Number: 385 Registered: 02-2004
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 01:02 am: |
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Yes, That is correct. What was the outcome? Check to make sure you actually over wrote the files check the dates and times. Did you put the dll in the system folder? |
   
(Unregistered Guest) Unregistered guest
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 01:10 am: |
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Same error 430. Do I put the DLL in the system or system32 folder? Nigel |
   
admin Board Administrator Username: admin
Post Number: 386 Registered: 02-2004
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 01:15 am: |
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The same location as the present one. It should be in the system32 folder. Then re-register it. |
   
admin Board Administrator Username: admin
Post Number: 387 Registered: 02-2004
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 01:17 am: |
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If this does not work, Download and install the current updated version. |
   
(Unregistered Guest) Unregistered guest
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 01:20 am: |
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Thanks for helping me out on this one, I know it's late at your end... Unregistered the dll and copied it to the Windows\System32 folder and re registered it. Now get: Run-time error '429' ActiveX component can't create object. |
   
admin Board Administrator Username: admin
Post Number: 388 Registered: 02-2004
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 01:23 am: |
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Download and install the current version. Uninstall the one you have installed already. This should solve your problem. |
   
(Unregistered Guest) Unregistered guest
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 01:25 am: |
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Have downloaded 5.2 build 2 and get the same error: Runtime error 6 overflow This happens when I launch the application, I get the MDI form and a captionless form with 'Loading please wait...' then the error. I cannot run it again until I've killed the app in Windows Task Manager Nigel |
   
admin Board Administrator Username: admin
Post Number: 389 Registered: 02-2004
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 01:27 am: |
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Aloha Nigel, Did you ever run the other file and get the trace logs? |
   
(Unregistered Guest) Unregistered guest
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 01:30 am: |
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No I could not run the trace file application, I kept getting the 429 and 430 errors I've uninstalled the complete all, unregistered all the dlls and am about to reboot and install 5.2. Standby Captn.... |
   
(Unregistered Guest) Unregistered guest
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 01:38 am: |
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OK, Reinstalled application and now back to: Run-Time Error '6' Over to you... Nigel |
   
admin Board Administrator Username: admin
Post Number: 390 Registered: 02-2004
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 01:38 am: |
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Did you change the ini file to read Trace=True then run InnoScript. Then send zip and upload the log files from the logs folder. |
   
(Unregistered Guest) Unregistered guest
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 01:41 am: |
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No I have not set the Trace=True in the ini file, As I keep stating, I cannot run the contents of the zip file you sent me (both by Email and on this forum link) - keep getting errors 429 and 430 Nigel |
   
admin Board Administrator Username: admin
Post Number: 391 Registered: 02-2004
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 01:44 am: |
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Do this with the current version you just installed. |
   
(Unregistered Guest) Unregistered guest
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 01:49 am: |
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OK, Lets be clear about this... You want me to unzip the InnoScript-564.zip file and overwrite my current innoscript.exe file, then copy the dll to my system folder and register it? Please confirm windows\system or windows\system32 Nigel |
   
admin Board Administrator Username: admin
Post Number: 392 Registered: 02-2004
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 01:51 am: |
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No, Just change the ini file and run the current version. Then send me the logs. |
   
(Unregistered Guest) Unregistered guest
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 01:59 am: |
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The ini file has Trace=true I get the same problem on launch runtime 6 Nigel |
   
admin Board Administrator Username: admin
Post Number: 393 Registered: 02-2004
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 01:59 am: |
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Thats why I want the logs... (Message edited by admin on December 04, 2005) |
   
(Unregistered Guest) Unregistered guest
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 02:04 am: |
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There is a mis understanding here... How do I produce the logs if the program does not run? |
   
admin Board Administrator Username: admin
Post Number: 394 Registered: 02-2004
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 02:06 am: |
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Did you check to see if the logs were there? And put True in upper case. (Message edited by admin on December 04, 2005) |
   
(Unregistered Guest) Unregistered guest
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 02:10 am: |
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No log files produced. There are no new files in the C:\Program Files\Randem Systems\InnoScript\InnoScript 5.2 or sub directories... Looking difficult this one... |
   
admin Board Administrator Username: admin
Post Number: 395 Registered: 02-2004
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 02:14 am: |
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Zip and post your InnoScript.ini file. |
   
(Unregistered Guest) Unregistered guest
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 02:16 am: |
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Contents of ini file... [InnoScript] VB6Dir1=C:\Program Files\Randem Systems\InnoScript\InnoScript 5.2\VB 6 Redist Files\ VB6Dir2=C:\Program Files\Randem Systems\InnoScript\InnoScript 5.2\VB 5 Redist Files\ Trace=true Error=True FormColor=12632064 RTFColor=12632256 Debug=True Log=True [Errors] ErrorNo=0 [BScreen] Left=990 Top=1305 Width=14805 Height=8220 WindowState=2 [Projects] RecentProjectMax=10 |
   
admin Board Administrator Username: admin
Post Number: 396 Registered: 02-2004
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 02:19 am: |
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Capitalize the first character of True in Trace=True as in my example. |
   
(Unregistered Guest) Unregistered guest
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 02:43 am: |
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Here's the log file... |
   
admin Board Administrator Username: admin
Post Number: 397 Registered: 02-2004
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 02:45 am: |
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Could you please zip it then repost it? |
   
(Unregistered Guest) Unregistered guest
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 02:53 am: |
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Here it is zipped... |
   
admin Board Administrator Username: admin
Post Number: 398 Registered: 02-2004
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 03:10 am: |
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Ok, it seems to be having a problem with your regisrty. I will look into it and send you another exe when I think I have something. Do you have administrative rights to your machine? |
   
(Unregistered Guest) Unregistered guest
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 03:15 am: |
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Yup full admin rights. Must admit, that although this is turning into a bit of a nightmare, we are mightly impressed with your support. Our motto is 'Things go wrong, it's how you deal with them which counts' Nigel |
   
admin Board Administrator Username: admin
Post Number: 399 Registered: 02-2004
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 03:52 am: |
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Nigel, Try this file and return the log to me. Thanks
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(Unregistered Guest) Unregistered guest
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 06:23 am: |
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Same error I'm afraid...
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admin Board Administrator Username: admin
Post Number: 400 Registered: 02-2004
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 10:56 am: |
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I realize that it would be the same error. We are attempting to find where the error happens and what causes it on your computer then we can fix it. Try this file and return the logs. Thanks for your help.
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(Unregistered Guest) Unregistered guest
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 11:05 am: |
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Got further this time! Two errors, one about an overflow and another about ipodservice but the programe then appeard to run Log attached |
   
admin Board Administrator Username: admin
Post Number: 401 Registered: 02-2004
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 11:22 am: |
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Ok we are narrowing it down. I will get back to you as soon as we have a fix for this issue. |
   
admin Board Administrator Username: admin
Post Number: 402 Registered: 02-2004
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 08:03 pm: |
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Ok, Run this file. I believe I have found the cause. Let me know. Send me the logs. |
   
(Unregistered Guest) Unregistered guest
Rating: N/A Votes: 0 (Vote!) | | Posted on Sunday, December 04, 2005 - 10:22 pm: |
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Seems to load without problems...
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admin Board Administrator Username: admin
Post Number: 404 Registered: 02-2004
Rating: N/A Votes: 0 (Vote!) | | Posted on Monday, December 05, 2005 - 07:25 am: |
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Is it working OK? |