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will_fastie
Junior Member
Username: will_fastie
Post Number: 13
Registered: 09-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, October 15, 2006 - 10:07 am: | 
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InnoScript 5.4 crashes when it is launched. Nothing is displayed; it goes straight to the crash. I uninstalled and re-installed, with no change.
FYI.
Will |
randem
Moderator
Username: randem
Post Number: 65
Registered: 04-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, October 15, 2006 - 01:51 pm: |
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Aloha Will,
Sorry for taking so long to respond. We have had an earthquake here and lost all electricity, but everything is fine now on this island.
Please give me the version number of the file RSGenRtns.dll in your system folder. |
will_fastie
Junior Member
Username: will_fastie
Post Number: 14
Registered: 09-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, October 15, 2006 - 02:58 pm: |
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Earthquakes. I guess that's the cost of paradise. Hope all is well.
1.0.0.41.
There's no rush on this. I had a few minutes earlier and used it to install 5.4.
Will |
randem
Moderator
Username: randem
Post Number: 66
Registered: 04-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, October 15, 2006 - 08:57 pm: |
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Aloha Will,
That is the correct version. So, is it still crashing? |
will_fastie
Junior Member
Username: will_fastie
Post Number: 15
Registered: 09-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Sunday, October 15, 2006 - 11:25 pm: |
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Yes. It won't start. |
randem
Moderator
Username: randem
Post Number: 67
Registered: 04-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, October 16, 2006 - 08:26 am: |
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Check your innoscript.exe version. It should be working. |
will_fastie
Junior Member
Username: will_fastie
Post Number: 16
Registered: 09-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, October 16, 2006 - 08:34 am: |
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Here's a screen shot of Dependency Walker. InnoScript is 5.4.0.0. |
randem
Moderator
Username: randem
Post Number: 68
Registered: 04-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, October 16, 2006 - 08:40 am: |
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Please delete the file RSGenRtns.dll and the innoscript.exe then re-download and re-install. Everything seems ok. Maybe a bad download. |
will_fastie
Junior Member
Username: will_fastie
Post Number: 17
Registered: 09-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, October 16, 2006 - 09:35 am: |
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I just downloaded the zip file again. Windows XP reports that it is corrupt and will not open it. |
randem
Moderator
Username: randem
Post Number: 69
Registered: 04-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, October 16, 2006 - 02:09 pm: |
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Ok, I am re-uploading now. Try again in 10 minutes. |
randem
Moderator
Username: randem
Post Number: 70
Registered: 04-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, October 16, 2006 - 02:15 pm: |
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It has completed. |
will_fastie
Junior Member
Username: will_fastie
Post Number: 18
Registered: 09-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, October 16, 2006 - 02:27 pm: |
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Okay, I have a clean download and a clean extraction (as far as I can tell). The program still crashes when I attempt to run it.
I should add that yesterday I installed Visual Studio 2005 Standard Edition. It's the only change I have made to this machine lately.
I can't do anything else today but tomorrow I will try to install on a different PC.
Will
(Message edited by will_fastie on October 16, 2006) |
randem
Moderator
Username: randem
Post Number: 71
Registered: 04-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, October 16, 2006 - 02:30 pm: |
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OK, I will try on this end also. |
randem
Moderator
Username: randem
Post Number: 72
Registered: 04-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Monday, October 16, 2006 - 09:49 pm: |
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I have found nothing. The only thing I can think of is that you have an old copy of RSGenRtns.dll on your system and it is registered. The new version would not allow this type of failure (it was expected). Do a search of your system an let me know what you find. |
will_fastie
Junior Member
Username: will_fastie
Post Number: 19
Registered: 09-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, October 17, 2006 - 05:38 am: |
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I just finished an installation of InnoScript on another PC. It's clean in the sense that neither IS nor VB has ever been installed on the PC before. InnoScript ran.
I will poke around my laptop to see what's going on.
Will |
will_fastie
Junior Member
Username: will_fastie
Post Number: 20
Registered: 09-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, October 17, 2006 - 06:11 am: |
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RSGenRtns.dll does not exist anywhere on my laptop. Is there a possibility that there is still something left over in the Registry?
Will |
randem
Moderator
Username: randem
Post Number: 73
Registered: 04-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, October 17, 2006 - 09:30 am: |
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No registry issues would cause that. |
will_fastie
Member
Username: will_fastie
Post Number: 21
Registered: 09-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, October 17, 2006 - 10:22 am: |
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Then I'm at a loss. IS 5.3 worked fine on this PC and 5.4 does not. I don't know where to look next. |
randem
Moderator
Username: randem
Post Number: 74
Registered: 04-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Tuesday, October 17, 2006 - 10:29 am: |
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Erase the whole folder for InnoScript and re-install. I have re-installed over 5.3 and all is fine. Your system folder is not protected and you are loging in with administrator rights correct?
Remove the innoScript.ini file and re-install. I will look into this Further.
What's the date on your InnoScript archive file? |
john
New member
Username: john
Post Number: 1
Registered: 10-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, October 26, 2006 - 04:23 am: |
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I am having the same problem |
will_fastie
Member
Username: will_fastie
Post Number: 22
Registered: 09-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, October 26, 2006 - 05:01 am: |
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I'm sorry I didn't respond sooner. You work through earthquakes and I'm just lazy.
The archive has a creation date of 10/16 at 3:25:55 PM and a size of 3.85MB (4,042,432 bytes). The executable contained therein has a creation date of 10/15 at 1:53:58 PM and a size of 3.87MB (4,065,228 bytes).
I removed the .ini file, cleared all traces of Innoscript away, and re-installed. I still crash.
Will |
randem
Moderator
Username: randem
Post Number: 76
Registered: 04-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Thursday, October 26, 2006 - 06:14 pm: |
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I will look into this further. So far I can not get it to crash. I will reinstall 5.3 and then 5.4. What revision of 5.3 did you have installed? |
randem
Moderator
Username: randem
Post Number: 79
Registered: 04-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, October 27, 2006 - 10:37 am: |
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I have uninstalled 5.4 and re-installed 5.3. I have over written the installation of 5.3 with 5.4 and all works normally. I will need more information about your system to determine the cause. You do have Admin rights correct?
Does the registration screen come up at all? If so what is the info on the screen? (What is it asking for). |
will_fastie
Member
Username: will_fastie
Post Number: 23
Registered: 09-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, October 27, 2006 - 11:16 am: |
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See below. This is what I get every time, 100% repeatable. I never get anywhere near IS, never see its window.
 |
randem
Moderator
Username: randem
Post Number: 80
Registered: 04-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, October 27, 2006 - 12:47 pm: |
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We found the problem, One old file got into the install. Please download the updated release dated 10/27/2006 and re-install. This should solve the problem. |
will_fastie
Member
Username: will_fastie
Post Number: 24
Registered: 09-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, October 27, 2006 - 01:31 pm: |
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I have good news and bad news.
The good news is that IS 5.4 is now running.
The bad news is that it will not accept my registration codes as delivered on 9/13/06.
The email I received mentioned user name and organization. The registration panel asks for user name and email address. I used my email address. Should I have used the organization? |
randem
Moderator
Username: randem
Post Number: 81
Registered: 04-2004
Rating: N/A
Votes: 0 (Vote!) | | Posted on Friday, October 27, 2006 - 08:37 pm: |
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will_fastie,
I did send you a new email with the new registration codes for version 5.4 on 10/14/2006. I will send them again. |
will_fastie
Member
Username: will_fastie
Post Number: 25
Registered: 09-2006
Rating: N/A
Votes: 0 (Vote!) | | Posted on Saturday, October 28, 2006 - 01:44 am: |
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We have liftoff! Thanks.
And sorry about the registration codes - I misfiled the more recent email.
Will |
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