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Randem Systems Support Board * InnoScript - General Questions, Report Bugs, Problems etc... * Registration Problem < Previous Next >

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tomb1
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Username: tomb1

Post Number: 16
Registered: 03-2008

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Posted on Thursday, July 16, 2009 - 04:12 am:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Problem resolved with another entry attempt. Yes, the codes did work prior to restoring the computer. Version is 10.0 Build 5.

Note that after the computer restore I downloaded a trial version and then attempted to register it. The registration failed twice and has now succeeded for whatever reason.
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randem
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Username: randem

Post Number: 1333
Registered: 04-2004

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Posted on Wednesday, July 15, 2009 - 05:32 pm:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

I just checked and those code do indeed work. I copied and pasted them into the proper areas and InnoScript registered.

Make sure you do not have spaces before of after the info entered into each area.

What version are you attempting to register?
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randem
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Username: randem

Post Number: 1332
Registered: 04-2004

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Posted on Wednesday, July 15, 2009 - 05:27 pm:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

Please NEVER post registration codes. I will look into it.

Did these codes work prior to restoring your computer?
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tomb1
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Username: tomb1

Post Number: 15
Registered: 03-2008

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Posted on Wednesday, July 15, 2009 - 05:19 pm:   Edit Post Delete Post View Post/Check IP    Move Post (Moderator/Admin Only)

I have an emaul from randem.com dated 07/03/09 which I received after purchasing the program. I has the following information:

Reg codes removed by Admin...

After restoring a computer I downloaded InnoScript and tried to register the license with the above information. I'm getting a "License Not Registered" error. Why, and how do I fix this problem?

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